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About Air Business

About Air Business

Established in 1986, Air Business is a market-leader in global mail, e-commerce, fulfilment, distribution and subscription management.

In 2011, we acquired a well-established global subscription management bureau, formerly known as Quadrant Subscription Services, with over 45 years’ experience in its field. We serve many of the UK’s leading businesses across a diverse range of sectors such as publishing, memberships, associations and e-commerce.

Our unique end-to-end service portfolio includes subscriber acquisition and marketing strategy, worldwide postal and courier distribution, digital and mail fulfilment solutions and warehouse and freight logistics, all with exceptional and seamless customer service at its heart.

We are a wholly-owned subsidiary of An Post, the Irish Post Office, one of the world’s leading postal services renowned for its quality of service and infrastructure. This gives us the best of both worlds; having the freedom to operate independently whilst also benefiting from the backing and support of a national post office.

As Strategic Partner of the Professional Publishers’ Association (PPA) since 2010, we are committed to being more than just a supplier. We are a visible and active supporter of the industries we serve.

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Our Business in Numbers

4,000 3m 300m 700% £250m across a variety of sectors. with 10 million customer records on file. distributed successfully each year. under An Post ownership. each year in 22 currencies. trusted by publi c a tions happy subscribers items g ro wth p r ocessed 0 we never screen calls. c alls screened

Our Values

Our culture can be wrapped up in three words – integrity, accountability and accessibility. We’re totally honest and always try to do the right thing. If we do ever make a mistake (not often we’re glad to say), we face up, take responsibility and go all out to put it right. You’ll never find yourself chasing round to talk to us. Getting in touch is quick, easy and we’re there whenever you need us.

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Our Team

With a wealth of experience spanning global distribution and subscription management, we have the knowledge and capabilities to support your business growth, wherever you are in the world.

We pride ourselves on our accessibility, so please do not hesitate to get in touch with any member of our team found below, appearing in alphabetical order of first name:

Adam Sherman

Adam Sherman

Chief Executive Officer

Andy Haylar

Andy Haylar

Group IT Director

Duncan Taylor

Duncan Taylor

Managing Director, Air Business Subscriptions

James Curness-Blane

James Curness-Blane

Operations Director

Kevin Lamb

Kevin Lamb

Head of Client Relations

Lenka Booker

Lenka Booker

Strategy & Transformation Director

Loraine Hirst

Loraine Hirst

Head of Projects

Mark Everitt

Mark Everitt

Head of Strategic Accounts

Paul Hatch

Paul Hatch

Group Customer Director

Philip Holland

Philip Holland

Head of Key Accounts

Phil Ions

Phil Ions

Chief Operating Officer

Rob Barham

Rob Barham

Group Sales Director

Sarah Melton

Sarah Melton

Head of Data and Business Process Solutions

Sarah Manlow

Sarah Manlow

Chief People & Sustainability Officer

Careers

Our sophisticated technology, systems and facilities are just one part of the Air Business story. Behind them are enthusiastic, passionate, hardworking people who really know how to look after customers. 

 

Partners

We actively support the industries we serve through long-term partnerships with leading organisations:

"As an ex-editor there's nothing worse than producing your magazine and then getting an email from our readers that they never got them. It is absolutely soul destroying. You think after all that work and they never get it? If mailing (the final part of the chain) is poorly handled, everything else is wasted."

Our Certifications