For all Covid19 updates please see the PDF Co-Guide Service Update above.

Disruption to flights to the Ascension Islands and St Helena. We've been advised that air transportation to the Ascension Islands & St Helena is on hold with flight availability greatly reduced. Unfortunately, due to the location of these territories, there isn't a viable alternative route which would arrive any earlier. Update (4/10/19): Last week's flight departed as planned. The next flight is scheduled to close on 14 October 2019. The situation is likely to be ongoing until Airport/runway rebuilding work is complete. Update: 9 April 2020 The flight on 27 March despatched on schedule, the next flight due 17 April has been cancelled. We'll update when a date is known for the next available flight. Update: 29 April 2020 The next flight is scheduled to close on Thursday 7 May 2020.

Tracking information on our 'Tracked Only' items to Sweden has been experiencing difficulties since 2017, due to technical issues following a system update. Update (23/9/19): Delivery scanning of 'Tracked' has improved in recent months, however it still isn't where it's expected to be and we'd recommend customers use Tracked & Signed services to Sweden for more reliable tracking information.

Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.

Canada Post are experiencing delays to delivery services due to high volumes of incoming mail. Delivery aims for Royal Mail services for Canada are normally 5-7 working day, however, International Standard and International Tracked & Signed are severely delayed, taking 3-4 weeks to be delivered.

It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.

CURRENTLY NO SERVICE.

CURRENTLY NO SERVICE.

CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.

CURRENTLY NO SERVICE.

CURRENTLY NO SERVICE.