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services affected

Start date
End date
Country
Event
Impact
Start date

19/05/2019

End date

26/05/2019

Country

Italy

Event

Technical

Impact

Due to essential maintenance work at a local airport starting on Sunday 19 May from 9:50pm until 6:00am up to Saturday 25 May, priority letter mail to the Sardinia Region (zip code from 07010 to 09199) is likely to face delays. Parcel traffic isn't affected. As a result, letter mail delivery delays of up to 24hrs can be expected in the Sardinia region from Monday to Friday next week.

Start date

17/05/2019

End date

Ongoing

Country

Lebanon

Event

Industrial Action

Impact

Workers responsible for mail clearance have been on strike since Friday, 17 May 2019. As a result of this strike, and until further notice, there will be no clearance of inbound and outbound flows, resulting in delays in mail, parcel and EMS processing.

Start date

16/05/2019

End date

Ongoing

Country

Mali

Event

Technical

Impact

Due to an electrical incident, the Internet connection has been disrupted in certain offices (IMPC codes MLBKOA, MLBKOB and MLBKOC). As a result, all data capture operations for inbound and outbound mail have been affected. Certain administrative tasks and customer inquiries handled by the customer service centre have also been impacted.

Start date

16/05/2019

End date

Ongoing

Country

Phillippines

Event

Technical

Impact

Philippine Postal Corporation was facing major IT issues. As a result, processing of outgoing and incoming international mail dispatches was delayed.

Start date

16/05/2019

End date

16/05/2019

Country

Belgium

Event

Industrial Action

Impact

Media sources report that the Skeyes air traffic controllers held a strike from 9:30 am – 1:00 pm local time across Belgium. Several flights have been cancelled at major Belgium airports, with most cancellations being reported at Charleroi, Zaventem, and Brussels. Further disruptions and delays are likely throughout the day.

Start date

16/05/2019

End date

16/05/2019

Country

Germany

Event

Technical

Impact

The Airmail Center Frankfurt will not operate on May 16 between 12 and 4 pm local time due to IT maintenance and migration. All outbound, inbound and transit airmail dispatches at Frankfurt Airport will be affected during these four hours.

Start date

14/05/2019

End date

Ongoing

Country

Jamaica

Event

Technical

Impact

Jamaica Post asks us to inform other Union member countries and their designated operators that the International Mail Processing Centre in Kingston, Jamaica (IMPC code JMKINA), had to initiate an emergency shutdown of operations as of 9.52 local time on Tuesday, 14 May 2019, owing to noxious fumes circulating outside and within the IMPC. Consequently, all outbound and inbound mail operations have been impacted. Certain administrative functions, such as the processing of verification notes and customer queries by the Customer Service Unit, have also been affected. The local health and emergency authorities are actively investigating the situation.

Start date

13/05/2019

End date

Ongoing

Country

Afghanistan

Event

Exceptional circumstances

Impact

A terrorist attack hit Afghan Post headquarters. As a result of that attack, parcel post, customs and international outbound mail offices were burned down and a number of experienced postal officials were killed. The IPS.post system for postal parcels, small packets, registered letter mail and customer service is down. EDI messages with partners cannot be transmitted, and there is no access to the international outgoing mail system or to the Internet. Afghan Post is working to restart its operational systems as quickly as possible.

Start date

04/05/2019

End date

13/05/2019

Country

Israel

Event

Technical

Impact

Israel Postal Company have advised due to a security situation, there have been interruptions and delays in the distribution and collection of mail (letter post, parcels and EMS) in the south of Israel since Saturday, 4 May 2019.

Start date

26/04/2019

End date

06/05/2019

Country

Japan

Event

Exceptional Event

Impact

As Emperor Akihito will abdicate on 30 April 2019 and the new Emperor Naruhito will ascend the throne on 1 May 2019, 30 April to 2 May are also designated as national holidays in 2019. This special arrangement made by the government results in a 10-day national holiday beginning on Saturday, 27 April and ending on Monday, 6 May 2019. As the offices of exchange (OEs) and customs offices in Japan will operate during this period, Japan Post does not expect any negative impact on inbound and outbound operations for EMS items and parcels. Inbound EMS items and parcels are delivered 7 days a week, including public holidays in Japan. LC/AO items, including tracked and untracked packets, are not delivered on Saturdays, Sundays and holidays. Exceptionally during the holiday period in question, LC/AO items will be delivered only on Saturday, 27 April and on Thursday, 2 May 2019.

Start date

26/04/2019

End date

29/04/2019

Country

Romania

Event

Industrial Action

Impact

Due to possible strike action by ground handling staff at Bucharest Airport this coming weekend, 26-29 April, mail & parcel handling is likely affected, which will result in subsequent delays to mail service.

Start date

22/04/2019

End date

17/05/2019

Country

Phillipines

Event

Natural Disaster

Impact

Philippine Post has advised following a magnitude 6.1 earthquake in Castillejos, Zambales on 22 April 2019, all postal operations have been suspended in Metro Manila and Pampanga provinces since Tuesday 23 April 2019.

Start date

09/04/2019

End date

Ongoing

Country

Iran

Event

Technical

Impact

Due to operational issues, Royal Mail are currently unable to deliver to Iran and are working to find a solution to this as quickly as possible.

Start date

09/04/2019

End date

Ongoing

Country

USA

Event

Extreme Weather Conditions

Impact

Flooding affects ground transportation. Widespread flooding following heavy rainfall has affected road traffic in Oregon, the United States. Road closures have occurred throughout the affected area and the landslide has caused the closure of OR-58 near Oakridge.

Start date

08/04/2019

End date

Ongoing

Country

Jamaica

Event

Technical

Impact

Jamaica Post has been experiencing airlift challenges directly attributed to capacity challenges, arising from the grounding of the Boeing 737 Max aircraft. Consequently, several mail dispatches are having to be rerouted to alternative air carriers and in some cases have not been airlifted at all. The situation is being actively addressed, and an update will be communicated as soon as possible.

Start date

22/03/2019

End date

17/05/2019

Country

Zimbabwe

Event

Extreme Weather Conditions

Impact

Parts of Zimbabwe have been affected by Cyclone Idai, which hit the country on Friday, 15 March 2019. The cyclone caused serious damage to bridges and the road network in parts of Manicaland. The collection and delivery of letter post, parcels and EMS items has been affected in Chimanimani, Chipinge, Biriiri, Birchenough, Nyanga, Nyazura, and Rusitu areas.

Start date

15/03/2019

End date

Ongoing

Country

Sweden

Event

Technical

Impact

Technical issues are causing irregularities in EDI transmissions for inbound mail items. PostNord Group is working to resolve the issues.

Start date

15/03/2019

End date

Ongoing

Country

USA

Event

Technical

Impact

USPS has been experiencing IT problems affecting the generation of EDI messages. Based on initial investigations, it appears that some messages are not being processed properly and that pre-advice of dispatch (PREDES), pre-advice of consignment (PRECON) and carrier/documents international transport advice (CARDIT) are currently affected. USPS is currently working to resolve the problem.

Start date

04/03/2019

End date

Ongoing

Country

European Services

Event

Technical / Industrial Action

Impact

Extra security checks along with a Customs strike at Calais and Dunkirk since Monday 4 March has significantly extended waiting times at the Tunnel and Port to UK by up to 6 hours. Countries affected are: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway and Sweden. Update: 27 March 2019 Extended Security Checks and a French Customs strike at Calais and Dunkirk continues for a 4th week with extended waiting and transit times as a result. Countries affected are: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway and Sweden. Update: 11 April 2019 After a brief suspension, French Customs officials have today resumed extended Security Checks and strike action at Calais Port and Eurotunnel leading to extended waiting times.

Start date

29/01/2019

End date

Ongoing

Country

USA

Event

Technical

Impact

Due to the government shutdown in the US goods are experiencing delays clearing customs. Delays of 1 - 2 business days are expected. This will also impact all mail items into the US causing usual transit aims to be extended.

Start date

02/01/2019

End date

Ongoing

Country

Antigua and Barbuda (Including Dominica and Monserrat)

Event

Industrial Action

Impact

Antigua and Barbuda Post Office staff have been on strike since January 2nd 2019. They've requested all postal operators to suspend shipping letters and parcels to Antigua, including items for Dominica and Montserrat until further notice. As a result, all mail except 'Global Express' items to Antigua and Barbuda, Dominica and Montserrat will experience delays.

Start date

12/09/2018

End date

Ongoing

Country

South Africa

Event

Industrial Action

Impact

Indefinite postal strike commenced in Johannesburg Airport impacting on the operation and handling of mail upon arrival. As previously advised, this will affect all International Standard and International Signed postings which are currently being processed within 6+ weeks and 8+ weeks respectively. These aims will more likely worsen as volumes of mail and backlogs grow as a result of the strike.

Start date

02/11/2017

End date

Ongoing

Country

Iraq

Event

Political

Impact

Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

Start date

16/10/2017

End date

Ongoing

Country

Brazil

Event

High Volumes

Impact

Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.

Start date

15/08/2017

End date

Ongoing

Country

Venezuela

Event

Extreme Circumstances

Impact

It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.

Start date

06/06/2017

End date

Ongoing

Country

United Arab Emirates, Bahrain

Event

Impact

It has been reported that, in accordance with the declaration issued by the United Arab Emirates and Bahrain cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.

Start date

01/02/2017

End date

Ongoing

Country

Italy

Event

Temporary change to delivery aims into Italy

Impact

We have become aware of processing delays on all inbound international traffic arriving in Italy. We have reviewed all elements of our own pipeline to ensure items posted to this country arrive as quickly as possible. However, we're aware that some issues, outside of our control, are extending some of our published delivery aims for Italy. To reflect the current transit times, we are temporarily extending our delivery aims to these countries as follows: Untracked products: 6-8 working days

Start date

27/03/2015

End date

Ongoing

Country

Yemen

Event

Civil Unrest

Impact

CURRENTLY NO SERVICE. Due to the current situation in Yemen mail services have been suspended. Where possible, items currently in transit will be returned to sender. We are sorry that our suppliers are not accepting mail for Yemen at this time.

Start date

15/07/2014

End date

Ongoing

Country

Libya

Event

Political

Impact

CURRENTLY NO SERVICE. Due to the civil unrest in Libya and the recent attack at the International Airport Tripoli (TIP), all mail items going to Libya will face disruptions for the foreseeable future. Postal distributers have asked that all mail items for Libya are not sent out into the postal system until further notice.

Start date

28/03/2014

End date

Ongoing

Country

Ukraine

Event

Political

Impact

CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.

Start date

28/10/2013

End date

Ongoing

Country

Syria

Event

Exceptional Circumstances

Impact

CURRENTLY NO SERVICE. Due to the current exceptional circumstances in the Syrian Arab Republic, all mail deliveries have now been suspended.

Start date

07/01/1991

End date

Ongoing

Country

Somalia

Event

Political

Impact

CURRENTLY NO SERVICE.

bank holidays

Date Country

01/05/2019

Almost all countries worldwide

02/05/2019

Bhutan, Bosnia and Herzegovina, China, Japan, Jordan, Montenegro, Russia, Serbia, Slovenia, Spain (regional), Transdniestria

03/05/2019

China, Ecuador, Japan, Poland, Russia, Transdniestria

04/05/2019

Austria (regional), China, Japan, Latvia, Namibia, Transdniestria

05/05/2019

Ethiopio, Guyana, Japan, Kyrgyzstan, Lebanon, Lithuania, Netherlands (regional), Palau, South Korea, Transdniestria

06/05/2019

Afghanistan, Antigua and Barbuda, Australia (regional), Belarus, Brunei, Bulgaria, Dominica, Guernsey and Alderney, Guyana, Ireland, Isle of Man, Japan, Jersey, Latvia, Malaysia (regional), Maldives, Moldova, Montserrat, Palau, Saint Kitts and Nevis, South Korea (regional), Syria, Thailand, Transdniestria, UK (United Kingdom)

07/05/2019

Belarus, India (regional), Kazakhstan, Malaysia (regional), Pakistan (regional)

08/05/2019

Belarus, Belgium (regional), Czech Republic, France, French Guiana, French Polynesia, Guadeloupe, Martnique, Mayotte, New Caledonia, Reunion, Saint Barthelemy, Saint Martin, Saint Pierre et Miquelon, Slovakia, South Africa, Wallis and Futuna

09/05/2019

Abkhazia, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina (regional), Georgia, Guernsey and Alderney, India (regional), Israel, Jersey, Kazakhstan, Kosovo, Kyrgyzstan, Luxembourg, Moldova, Russia, Tajikistan, Thailand (regional), Transdnestria, Ukraine, Uzbekistan

10/05/2019

El Salvador, Kazakhstan, Kyrgyzstan, Micronesia, Moldova, Russia, Transdniestria

11/05/2019

Kyrgystan, Transdniestria

12/05/2019

Georgia, Hong Kong, India (regional), Kyrgyzstan, Lebanon, Macau, Puerto Rico, South Korea, Transdniestria

13/05/2019

Cambodia, Hong Kong, Macau (regional), Philippines, Samoa, Tokelau, Tuvalu

14/05/2019

Cambodia, Liberia, Malawi, Paraguay

15/05/2019

Cambodia, Paraguay, Spain

16/05/2019

South Sudan

17/05/2019

Conga. Dem. R (Zaire), Denmark, Farce Islands, Greenland, Nauru, Norway, Spain (regional), Svalbard and Jan Mayen

18/05/2019

Bangladesh, Cambodia, Haiti, India (regional), Laos, Myanmar, Nepal, Somalia (regional), Sri Lanka, Thailand, Turkmenistan, Uruguay (regional)

19/05/2019

Cape Verde' (regional), India (regional), Indonesia, Malaysia, North Cyprus, Singapore, Somalia (regional), Sri Lanka, Turkey

20/05/2019

Cambodia, Cameroon, Canada, Cayman Islands, East Timor, Laos Malaysia, Singam, Sri Lanka (regional), Thailand

21/05/2019

Chile, Montenegro, Saint Helens

22/05/2019

Brunei, Cambodia, Malaysia, Martinique, Montenegro, Yemen

23/05/2019

Abkhazia, Jamaica

24/05/2019

Bermuda, Bulgaria, Ecuador, Eritrea, Macedonia

25/05/2019

Argentina, Gambia, Guinea, Jordan, Lesotho, Mali, Mauritania, Namibia, Zambia, Zimbabwe

26/05/2019

Georgia, Guyana, Iran, Jordan (regional)

27/05/2019

American Samoa, Australia (regional), Belize, Gibraltar, Guadeloupe, Guam, Guernsey and Alderney, Guyana, Isle of Man, Jersey, Nigeria (regional), Northern Mariana Islands, Puerto Rico (regional) Turks and Caicos Islands, UK (United Kingdom), USA (United States), Virgin Islands. U.S.

28/05/2019

Armenia, Azerbaijan, Ethiopia, Saint Martin

29/05/2019

Nigeria

30/05/2019

Anguilla, Aruba, Austria, Belgium, Bonaire, St Eustatius and Saba, Botswana, Burkina Faso, Burundi, Benin, Cameroon, Central African Republic Congo., Republic of the Curacao, Cote d'lvoire, Denmark, Farce Islands, Finland, France, French Guiana, French Polynesia, Gabon, Germany, Greenland, Guadeloupe, Iceland, Indonesia, Lesotho, Liechtenstein, Luxembourg, Madagascar, Malaysia (regional), Martinique, Mayotte, Monaco, Namiba, Netherlands, New Caledonia, Nicaragua (regional), Norway, Reunion, Saint Barthelemy, Saint Helena (regional), Saint Martin, Saint Pierre et Miquelon, Saudi Arabia (regional), Sint Maarten, Spain (regional), Svalbard and Jan Mayen, Swaziland (eSwatini), Sweden, Switzerland, Senegal, Togo, Trinidad and Tobago, Vanuatu, Wallis and Futuna, Aland

31/05/2019

Bangladesh, Belgium (regional), Brunei, Denmark (regional), India (regional), Malaysia (regional), Monaco (regional), New Caledonia (regional), Palau, Saudi Arabia (regional), Spain (regional)