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services affected

Start date
End date
Country
Event
Impact
Start date

12/09/2019

End date

Ongoing

Country

Spain

Event

Severe storms and flooding in parts of Spain

Impact

Heavy rain and subsequent flooding have severely affected mail services in the following areas: Alicante, AlmerĂ­a and Murcia. As a result, delays to mail services in these areas are expected.

Start date

07/09/2019

End date

Ongoing

Country

South Korea

Event

Typhoon Ling Ling

Impact

Typhoon Ling Ling is expected to hit the Korean Peninsula on Saturday 7 September. Severe downpours are forecast across the Korean Peninsula, with winds exceeding 160 km/h. As a result, mail services are likely to face delays.

Start date

05/09/2019

End date

Ongoing

Country

Thailand

Event

Tropical Storms Podul and Kajiki

Impact

Thailand Post has informed us Tropical Storms Podul and Kajiki, which hit northern and north-eastern parts of Thailand, have caused flash floods in many areas, resulting in delays to mail operations and transportation. The delivery of letter-post, parcel-post and EMS items throughout the following postcode areas are therefore affected to a varying extent: 32xxx, 34xxx, 35xxx, 37xxx, 40xxx, 45xxx, 64xxx, 65xxx, 66xxx and 67xxx

Start date

30/08/2018

End date

Ongoing

Country

Philippines

Event

Problems with international mail by air

Impact

Philippine Post has informed us that it is currently experiencing problems with international dispatches conveyed by air. The processing of outgoing and incoming international mail will be delayed until further notice. A resolution is being actively sought but mail deliveries in the Philippines can expect delays with currently no indication of the likely duration. We will provide an update as soon as further information becomes available.

Start date

30/08/2019

End date

Ongoing

Country

Finland

Event

Postal strikes in Finland

Impact

Strike action by Postal workers is likely to cause delays of up to 24 hours to some parcel deliveries on Friday 30 August 2019 in the regions of Tampere, Vantaa and Jyväskylä. Further strike action is also planned from Sunday 1 and Wednesday 4 September 2019. If this goes ahead, deliveries in various parts of Finland may again be affected.

Start date

27/08/2019

End date

29/08/2019

Country

Barbados

Event

Tropical Storm Dorian

Impact

Barbados Post have now advised that the national shutdown due to the approach of Tropical Storm Dorian, has been lifted. As a result, all flights and postal operations have returned to normal.Barbados Post has informed us that with the approach of Tropical Storm Dorian, Barbados is under national shutdown from Monday 26th August 2019. This will affect all mail and flights coming into and leaving Barbados.

Start date

24/08/2019

End date

26/08/2019

Country

France

Event

G7 summit taking place in France

Impact

"Due to the G7 summit which takes place in Biarritz, France, from 24-26 August 2019, there will be impact to mail transportation and delivery as follows: No parcel delivery in the commune of Biarritz (postcodes 642XX) from 24 to 26 August Disrupted delivery in the following communes: Hendaye, Ascain, Mouguerre, St Martin de Seignanx, Boucau, Tarnos (postcodes 64300, 64310, 64700, 64900, 40390, 40220) from 24 to 26 August Reinforced delivery service as of 27 August As a result, delivery delays can be expected for the duration of the G7 Summit in the above areas."

Start date

12/08/2019

End date

Ongoing

Country

Portugal

Event

Industrial Action

Impact

"Portugal Post has informed us the Portuguese fuel-tanker drivers have sent a notice of a strike starting 12 August for an undefined period. This strike will have an impact on airport operations and while Portugal Post does have contingency plans in place to mitigate impact to mail operations, the quality of service may be affected during the strike period and delivery delays may result."

Start date

09/08/2019

End date

14/08/2019

Country

Nepal

Event

Kathmandu General Post Office Relocation

Impact

"Nepal Post has informed us the General Post Office in Kathmandu is being relocated from Sundhara (postcode 44600) to Dillibajar (44605). The office will be closed for parcels and EMS processing from 9 to 14 August 2019. Letter services will, however, continue to function as normal. As result, parcel delivery delays can be expected until end of this period and possibly until the end of the following week if a backlog builds up during the move."

Start date

08/08/2019

End date

03/09/2019

Country

China

Event

Extreme weather conditions

Impact

"Typhoon Lekima hit Shanghai and the neighbouring Zhejiang, Jiangsu and Shandong provinces on 8-10 Aug. It caused several flight delays and cancellations. With many areas flooded and evacuated, the processing and delivery of mail, both outbound and inbound, has been affected."

Start date

05/08/2019

End date

13/08/2019

Country

Switzerland

Event

Higher demand

Impact

High passenger demand has impacted on capacity to transport mail and parcels at some airports, resulting in delays of 24 - 48 hours. Additional letter, large letter and parcel capacity has now been sourced.

Start date

05/08/2019

End date

09/08/2019

Country

Italy

Event

Maintenance work at local airport

Impact

Maintenance work continues this week at a local airport resulting to delays to mail services in Sardinia. There will be two closures this week, firstly on the night of Monday 5 August and secondly on the night of Thursday 8 August.

Start date

03/08/2019

End date

Ongoing

Country

Hong Kong

Event

Public gatherings resulting in road blocks

Impact

A series of sporadic public gatherings taking place most weekends, result in road blocks in some major areas of Hong Kong. This is causing disruption to the processing of all mail services (inbound and outbound), and is expected to be ongoing.

Start date

31/07/2019

End date

05/08/2019

Country

Vietnam

Event

Extreme Weather Conditions

Impact

Vietnam Post has informed us that processing and delivery of mail (letter post, parcels and EMS) was affected due to Tropical Storm Wipha, which hit the country on 2 August 2019. Normal operations have now resumed.

Start date

31/07/2019

End date

02/08/2019

Country

Hong Kong

Event

Extreme Weather Conditions

Impact

The processing and delivery of mail was affected due to a tropical cyclone which struck on 31 July. As a result, delays of 24/48 hours was expected on all mail and parcel products,

Start date

25/07/2019

End date

29/07/2019

Country

Italy

Event

Exceptional Circumstances

Impact

Due to a fire which occurred during the night of 25.07.0219 in the servicing area of the sorting centre in Cagliari, the building was temporarily closed. Operations have resumed but as result, delivery delays can be expected for mail services in the Cagliari region, including Sardinia, until normal operation resumes. Postcode affected areas are: 09100, 09121, 09122, 09123, 09124, 09125, 09126, 09127, 09128, 09129, 09131 and 09134.

Start date

16/07/2019

End date

Ongoing

Country

Sudan

Event

Embargo

Impact

Our supplier has temporarily stopped accepting all mail and parcels to Sudan. While we try to establish the cause of the issue with our supplier, we will continue to accept mail to Sudan, but this will be held, until this is resolved, so delays will be expected.

Start date

16/07/2019

End date

05/08/2019

Country

Democratic Republic of Congo

Event

Embargo

Impact

Our suppliers have temporary stopped accepting mail to the Dem. Rep Congo. While we try to establish the cause of the issue with our suppliers, we will continue to accept mail but this will be held until this matter is resolved, hence delays are to be expected.

Start date

12/07/2019

End date

Ongoing

Country

Croatia 

Event

Technical

Impact

Croatian Post is in the process of relocating to a new sorting centre. This may cause disruptions in electronic data interchange (EDI) communications and delays in data exchanges with designated operators on 15 and 16 July 2019.

Start date

25/06/2019

End date

13/08/2019

Country

Bhutan 

Event

Extreme Weather Conditions

Impact

Heavy rain has triggered landslides, which have blocked roads in most parts of the country, thus affecting the on-time delivery of all inbound mail (letter-post, parcels and EMS items). The Royal Government of Bhutan is doing its utmost to restore road connectivity in the affected areas. However, it will be difficult to do so until the weather conditions have improved and heavy rains are forecast for the next 24 hours.

Start date

21/06/2019

End date

Ongoing

Country

Australia 

Event

Delays

Impact

Some delays for mail to SYD due to a volcanic eruption causing a high level ash cloud en-route. As a result the cargo payload has been reduced in order to take on more fuel to divert around the affected area. Some mail has started to return to normal now, but capacity is still limited due to the backlogs with all the other cargo products.

Start date

17/06/2019

End date

Ongoing

Country

Belgium

Event

Accident involving trucks

Impact

The E17 at Beervelde is completely blocked in the direction of Ghent due to an accident involving trucks. Traffic coming from Lokeren is completely at a stop. The cleaning up might take some time. Deliveries and pick-ups from/for that region will probably not be made in time. Suppliers are doing everything they can to reduce delays and to make up for the backlog, in the quickest way possible.

Start date

30/04/2019

End date

03/07/2019

Country

Canada

Event

Flooding

Impact

Severe flooding affected the Northern and Eastern Ontario and Quebec regions, making some roads impassable and causing disruption to delivery operations within these regions. As a result, some mail & parcels due for delivery in the above regions may experience delays until conditions improve.

Start date

09/04/2019

End date

Ongoing

Country

USA

Event

Extreme Weather Conditions

Impact

Flooding affects ground transportation. Widespread flooding following heavy rainfall has affected road traffic in Oregon, the United States. Road closures have occurred throughout the affected area and the landslide has caused the closure of OR-58 near Oakridge.

Start date

08/04/2019

End date

Ongoing

Country

Jamaica

Event

Technical

Impact

Jamaica Post has been experiencing airlift challenges directly attributed to capacity challenges, arising from the grounding of the Boeing 737 Max aircraft. Consequently, several mail dispatches are having to be rerouted to alternative air carriers and in some cases have not been airlifted at all. The situation is being actively addressed, and an update will be communicated as soon as possible.

Start date

04/03/2019

End date

Ongoing

Country

European Services

Event

Technical / Industrial Action

Impact

Extra security checks along with a Customs strike at Calais and Dunkirk since Monday 4 March has significantly extended waiting times at the Tunnel and Port to UK by up to 6 hours. Countries affected are: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway and Sweden. Update: 27 March 2019 Extended Security Checks and a French Customs strike at Calais and Dunkirk continues for a 4th week with extended waiting and transit times as a result. Countries affected are: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway and Sweden. Update: 11 April 2019 After a brief suspension, French Customs officials have today resumed extended Security Checks and strike action at Calais Port and Eurotunnel leading to extended waiting times.

Start date

29/01/2019

End date

Ongoing

Country

USA

Event

Technical

Impact

Due to the government shutdown in the US goods are experiencing delays clearing customs. Delays of 1 - 2 business days are expected. This will also impact all mail items into the US causing usual transit aims to be extended.

Start date

02/01/2019

End date

Ongoing

Country

Antigua and Barbuda (Including Dominica and Monserrat)

Event

Industrial Action

Impact

Antigua and Barbuda Post Office staff have been on strike since January 2nd 2019. They've requested all postal operators to suspend shipping letters and parcels to Antigua, including items for Dominica and Montserrat until further notice. As a result, all mail except 'Global Express' items to Antigua and Barbuda, Dominica and Montserrat will experience delays.

Start date

12/09/2018

End date

Ongoing

Country

South Africa

Event

Industrial Action

Impact

Indefinite postal strike commenced in Johannesburg Airport impacting on the operation and handling of mail upon arrival. As previously advised, this will affect all International Standard and International Signed postings which are currently being processed within 6+ weeks and 8+ weeks respectively. These aims will more likely worsen as volumes of mail and backlogs grow as a result of the strike.

Start date

01/08/2018

End date

Ongoing

Country

Norway

Event

Modernisation of inbound mail hub

Impact

"Norwegian Post has informed us that the modernisation of their International Mail Hub due is having a negative impact to the time to process tracked products through their facility. As a result, tracked items are taking an average of 6 days from posting to delivery in Norway."

Start date

06/02/2018

End date

Ongoing

Country

Ascension Islands & St Helena

Event

Runway repair work

Impact

Disruption to flights to the Ascension Islands and St Helena. We've been advised that air transportation to the Ascension Islands & St Helena is on hold with flight availability greatly reduced. Unfortunately, due to the location of these territories, there isn't a viable alternative route which would arrive any earlier.

Start date

02/11/2017

End date

Ongoing

Country

Iraq

Event

Political

Impact

Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

Start date

01/11/2017

End date

Ongoing

Country

Sweden

Event

Technical Issues

Impact

Tracking information on our 'Tracked Only' items to Sweden has been experiencing difficulties since before Xmas, due to technical issues following a system update. Swedish Post has updated us that they are still getting used to their new processes and experience IT problems. Swedish Post continue to monitor this and are working hard to resolve the issue.

Start date

16/10/2017

End date

Ongoing

Country

Brazil

Event

High Volumes

Impact

Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.

Start date

01/10/2017

End date

Ongoing

Country

South Africa

Event

Poor Service

Impact

Very poor service has been observed for mail into South Africa. All the post arriving is experiencing longer delays by SAPO to collect and process the products (+40 days). SAPO initially advised of capacity issues due to high import volumes of small packets, parcels, EMS and Registered mail. Volumes have been increasing steeply with a 400% increase recorded on Registered mail in the last 3 months. This has created bottlenecks at their processing locations and now there is strike action. Untracked mail is currently standing at 47 days for delivery and Signed around 38 days. EMS and parcels are also showing severe delays.

Start date

15/08/2017

End date

Ongoing

Country

Venezuela

Event

Extreme Circumstances

Impact

It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.

Start date

06/06/2017

End date

Ongoing

Country

United Arab Emirates, Bahrain

Event

Impact

It has been reported that, in accordance with the declaration issued by the United Arab Emirates and Bahrain cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.

Start date

01/02/2017

End date

Ongoing

Country

Italy

Event

Temporary change to delivery aims into Italy

Impact

We have become aware of processing delays on all inbound international traffic arriving in Italy. We have reviewed all elements of our own pipeline to ensure items posted to this country arrive as quickly as possible. However, we're aware that some issues, outside of our control, are extending some of our published delivery aims for Italy. To reflect the current transit times, we are temporarily extending our delivery aims to these countries as follows: Untracked products: 6-8 working days

Start date

27/03/2015

End date

Ongoing

Country

Yemen

Event

Civil Unrest

Impact

CURRENTLY NO SERVICE. Due to the current situation in Yemen mail services have been suspended. Where possible, items currently in transit will be returned to sender. We are sorry that our suppliers are not accepting mail for Yemen at this time.

Start date

15/07/2014

End date

Ongoing

Country

Libya

Event

Political

Impact

CURRENTLY NO SERVICE. Due to the civil unrest in Libya and the recent attack at the International Airport Tripoli (TIP), all mail items going to Libya will face disruptions for the foreseeable future. Postal distributers have asked that all mail items for Libya are not sent out into the postal system until further notice.

Start date

28/03/2014

End date

Ongoing

Country

Ukraine

Event

Political

Impact

CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.

Start date

28/10/2013

End date

Ongoing

Country

Syria

Event

Exceptional Circumstances

Impact

CURRENTLY NO SERVICE. Due to the current exceptional circumstances in the Syrian Arab Republic, all mail deliveries have now been suspended.

Start date

07/01/1991

End date

Ongoing

Country

Somalia

Event

Political

Impact

CURRENTLY NO SERVICE.

bank holidays

Date Country

15/09/2019

China, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Slovakia, Taiwan

16/09/2019

Armenia, Guatemala, Japan, Libya, Macau, Malaysia, Mexico, Nicaragua, Papua New Guinea, Saint Kitts and Nevis, Switzerland (regional), Venezuela

17/09/2019

Angola, Israel, Spain (regional), Tonga

18/09/2019

Chile

19/09/2019

Chile, Saint Kitts and Nevis

20/09/2019

Chile, Germany (regional), Nepal

21/09/2019

Armenia, Ghana, India (regional), Malta

22/09/2019

Bulgaria, Mali, Nepal

23/09/2019

Belize, Bulgaria, Ghana. India (regional), Japan, Micronesia (FSM) (regional), New Zealand (regional) , Saudi Arabia, South Africa (regional),

24/09/2019

Austria (regional),Bhutan, Bolivia (regional), Cambodia, Dominican Republic, Guinea-Bissau, New Caledonia, South Africa, Trinidad and Tobago

25/09/2019

Mozambique, Switzerland (regional)

26/09/2019

Yemen

27/09/2019

Australia (regional), Belgium (regional), Cambodia, Marshall Islands, Turkmenistan, Turks and Caicos Islands

28/09/2019

Cambodia, Czech Republic, Eritrea, Ethiopia, India (regional)

29/09/2019

Cambodia, India (regional), Paraguay

30/09/2019

Abkhazia, Australia (regional), Botswana, Cambodia, India, Israel, Sao Tome and Principe