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services affected

Start date
End date
Country
Event
Impact
Start date

13/11/2019

End date

Ongoing

Country

Lebanon

Event

Protests and Demonstrations

Impact

Lebanon Post has informed us that since Wednesday 13 November 2019, all Post Offices and mail distribution have been suspended due to demonstrations and road blockages in various cities across Lebanon. As a consequence, there are delays to the delivery of letters and parcels.

Start date

12/11/2019

End date

Ongoing

Country

Israel

Event

Security Situation

Impact

Israeli Post has notified us mail deliveries and collections (letter-post, parcels and EMS items) in the south and central regions of Israel have experienced interruptions due to security situations. As a result, some items due for delivery in these areas may be delayed. There is no indication on the duration of any delay at present, we'll update this page when more information become available.

Start date

11/11/2019

End date

Ongoing

Country

Australia

Event

Bush Fires in New South Wales

Impact

We've been advised that bushfires in New South Wales are affecting the collection and delivery of mail in the following postcode areas: 2424, 2427, 2428, 2429, 2430, 2443 and 2446. This will also impact on mail flows into and out of Australia, due to difficulties in transporting mail to and from the mentioned areas.

Start date

08/11/2019

End date

Ongoing

Country

Nicaragua

Event

Air carrier disruption

Impact

Due to operational difficulties, the airline has temporary suspended the uplift of mail to Nicaragua but hope to resume soon. Mail and parcels will be held until resumption of services. As result, delivery delays can be expected. We'll provide an update when available from the airline

Start date

08/11/2019

End date

Ongoing

Country

Hong Kong

Event

Public events and road blocks

Impact

A series of public events and road blocks has severely affected the transportation network in major parts of Hong Kong, limiting the movement of inbound and outbound mail. This disruption is expected to continue for a number of days

Start date

04/11/2019

End date

Ongoing

Country

USA

Event

Extreme fire weather conditions

Impact

The fast moving Kincade fire in Sonoma County has resulted in the temporary closure of several United States Post Offices. Below is a list of impacted offices: • Healdsburg Post Office, 160 Foss Creek Cir, Healdsburg, CA 95448 • Windsor Post Office, 8800 Lakewood Dr., Windsor, CA 95492 • Santa Rosa Annex Post Office, 2850 McBride Ln, Santa Rosa, Ca 95403 • Guerneville Post Office, 14060 Mill St, Guerneville, CA 95446 Further postal areas are now affected: CA 90049 Brentwood LA CA 90272 Pacific Palisades CA 94515 Calistoga CA 95441 Geyserville

Start date

01/11/2019

End date

03/11/2019

Country

Poland

Event

New version of IPS v2018 implemented

Impact

Poczta Polska (Poland Post) have informed us that, due to the implementation of the new version of their IPS, there will be no exchange of messages for both inbound and outbound mail from 7am 1 November to 10pm 3 November. Poczta Polska (Poland Post) will provide updates on any irregularities.

Start date

31/10/2019

End date

Ongoing

Country

Japan

Event

Delays to airmail traffic

Impact

We've been advised that Airmail traffic going through a local airport has been experiencing delays since October 2019. This is due to continuously increasing inbound volumes of mail causing serious congestion at the airport mail handling facility. As a result, mail and parcel items deliveries are likely to be delayed by 24 hours.

Start date

20/10/2019

End date

Ongoing

Country

Chile

Event

Social and Political unrest

Impact

Due to Social and Political unrest since Sunday 20 October, Correos Chile is experiencing delays in the processing and delivery of both inbound and outbound mail.

Start date

20/10/2019

End date

Ongoing

Country

Malyasia

Event

IT Service Disruption

Impact

Malaysian Post has informed us they have been experiencing IT service disruptions since Sunday 20 October 2019 because of an internal system shutdown. As result, the processing and delivery of inbound and outbound international mail will be delayed.

Start date

17/10/2019

End date

01/11/2019

Country

Lebanon

Event

Protests and Demonstations

Impact

Lebanon Post has informed us that, since Thursday, 17th October 2019, there have been evening protests and demonstrations in various cities across Lebanon. Many roads are currently blocked due to the protests and demonstrations, until further notice there will be no processing operations, collections or deliveries. As a consequence, there will be delays to the delivery of letters and parcels.

Start date

05/10/2019

End date

Ongoing

Country

Australia

Event

Severe Weather and Bush Fires

Impact

Australia Post has informed us that due to severe weather and bushfires in New South Wales, collection and delivery of all mail products in postcode area 2469 is affected. Update (25/10): AusPost has updated they have regained access to the areas worst impacted by bushfire and will manage deliveries from now on. Some delays may still occur due to possible backlogs and properties destroyed by the bushfires.

Start date

01/08/2018

End date

Ongoing

Country

Norway

Event

Modernisation of inbound mail hub

Impact

"Norwegian Post has informed us that the modernisation of their International Mail Hub due is having a negative impact to the time to process tracked products through their facility. As a result, tracked items are taking an average of 6 days from posting to delivery in Norway."

Start date

06/02/2018

End date

Ongoing

Country

Ascension Islands & St Helena

Event

Runway repair work

Impact

Disruption to flights to the Ascension Islands and St Helena. We've been advised that air transportation to the Ascension Islands & St Helena is on hold with flight availability greatly reduced. Unfortunately, due to the location of these territories, there isn't a viable alternative route which would arrive any earlier. Update (4/10/19): Last week's flight departed as planned. The next flight is scheduled to close on 14 October 2019. The situation is likely to be ongoing until Airport/runway rebuilding work is complete.

Start date

02/11/2017

End date

Ongoing

Country

Iraq

Event

Political

Impact

Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

Start date

01/11/2017

End date

Ongoing

Country

Sweden

Event

Technical Issues

Impact

Tracking information on our 'Tracked Only' items to Sweden has been experiencing difficulties since 2017, due to technical issues following a system update. Update (23/9/19): Delivery scanning of 'Tracked' has improved in recent months, however it still isn't where it's expected to be and we'd recommend customers use Tracked & Signed services to Sweden for more reliable tracking information.

Start date

16/10/2017

End date

Ongoing

Country

Brazil

Event

High Volumes

Impact

Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.

Start date

09/10/2017

End date

Ongoing

Country

Canada

Event

Postal Delays

Impact

Canada Post are experiencing delays to delivery services due to high volumes of incoming mail. Delivery aims for Royal Mail services for Canada are normally 5-7 working day, however, International Standard and International Tracked & Signed are severely delayed, taking 3-4 weeks to be delivered.

Start date

01/10/2017

End date

Ongoing

Country

South Africa

Event

Poor Service

Impact

Very poor service has been observed for mail into South Africa. All the post arriving is experiencing longer delays by SAPO to collect and process the products. SAPO initially advised of capacity issues due to high import volumes of small packets, parcels, EMS and Registered mail. Volumes have been increasing steeply with a 400% increase recorded on Registered mail in the last 3 months. This has created bottlenecks at their processing locations and now there is strike action. Update (12/8/19): Poor service continues to be observed for all mail into South Africa. Mail arriving in South Africa is experiencing longer delays by the South African Post Office (SAPO) to collect and process the products. A significant part of the delay is time between arriving in the airport and being delivered to the recipient. While improvements have been made and delivery times reduced, increased mail volumes has created bottlenecks in processing. Letter Mail: Untracked is currently taking 29 days and Signed around 15 days to be delivered. Express Mail Service (EMS) and Parcels: also showing severe delays with an average of 15 days from posting to delivery.

Start date

15/08/2017

End date

Ongoing

Country

Venezuela

Event

Extreme Circumstances

Impact

It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.

Start date

06/06/2017

End date

Ongoing

Country

United Arab Emirates, Bahrain

Event

Impact

It has been reported that, in accordance with the declaration issued by the United Arab Emirates and Bahrain cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.

Start date

01/02/2017

End date

Ongoing

Country

Italy

Event

Temporary change to delivery aims into Italy

Impact

We have become aware of processing delays on all inbound international traffic arriving in Italy. We have reviewed all elements of our own pipeline to ensure items posted to this country arrive as quickly as possible. However, we're aware that some issues, outside of our control, are extending some of our published delivery aims for Italy. To reflect the current transit times, we are temporarily extending our delivery aims to these countries as follows: Untracked products: 6-8 working days

Start date

27/03/2015

End date

Ongoing

Country

Yemen

Event

Civil Unrest

Impact

CURRENTLY NO SERVICE. Due to the current situation in Yemen mail services have been suspended. Where possible, items currently in transit will be returned to sender. We are sorry that our suppliers are not accepting mail for Yemen at this time.

Start date

15/07/2014

End date

Ongoing

Country

Libya

Event

Political

Impact

CURRENTLY NO SERVICE. Due to the civil unrest in Libya and the recent attack at the International Airport Tripoli (TIP), all mail items going to Libya will face disruptions for the foreseeable future. Postal distributers have asked that all mail items for Libya are not sent out into the postal system until further notice.

Start date

28/03/2014

End date

Ongoing

Country

Ukraine

Event

Political

Impact

CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.

Start date

28/10/2013

End date

Ongoing

Country

Syria

Event

Exceptional Circumstances

Impact

CURRENTLY NO SERVICE. Due to the current exceptional circumstances in the Syrian Arab Republic, all mail deliveries have now been suspended.

Start date

07/01/1991

End date

Ongoing

Country

Somalia

Event

Political

Impact

CURRENTLY NO SERVICE.

bank holidays

Date Country

18/11/2019

Argentina, Haiti, Latvia, Marshall Islands, Mexico, Morocco

19/11/2019

Belize, Bhutan, Monaco, Puerto Rico

20/11/2019

Brazil, Germany (Regional)

21/11/2019

Bosnia and Herzegovina (FBiH) (Regional), Myanmar

22/11/2019

Lebanon, Turks and Caicos Islands

23/11/2019

Georgia, Japan

24/11/2019

25/11/2019

Bosnia and Herzegovina (FBiH) (Regional), Suriname

26/11/2019

Abkhazia, Mongolia

27/11/2019

Mongolia, Norfolk Island, Oman

28/11/2019

Albania, American Samoa, Chad, Congo (Republic), East Timor, Guam, Mauritania, Micronesia (FSM), Northern Mariana Islands (Saipan), Oman, Palau, Panama, Puerto Rico, USA (United States), US Virgin Islands

29/11/2019

Albania, Liberia, Maldives, Palau, Vanuatu

30/11/2019

Barbados, Philippines, Romania, UAE (United Arab Emirates), Yemen

01/12/2019

Central African Republic, Chad, Costa Rica, India (Regional), Kazakhstan, Maldives, Portugal, Romania

02/12/2019

Chad, Kazakhstan, Laos, New Zealand (Regional), Tonga, UAE (United Arab Emirates)

03/12/2019

India (Regional), Nepal, Spain (Regional), UAE (United Arab Emirates)

04/12/2019

05/12/2019

India (Regional), Thailand

06/12/2019

Bonaire, St Eustatius and Saba (Regional), Ecuador (Regional), Finland, Ghana, Marshall Islands, Spain, Aland (Ahvenamaa)

07/12/2019

East Timor

08/12/2019

Albania, Andorra, Argentina, Austria, Chile, Colombia, East Timor, Falkland Islands (Islas Malvinas), Guam, Equatorial Guinea, Holy See (Vatican City), Italy, Liechtenstein, Macau, Macedonia, Malta, Nicaragua, Northern Mariana Islands (Saipan), Panama, Paraguay, Peru, Philippines, Portugal, San Marino, Seychelles, Spain, Switzerland (Regional), Uzbekistan

09/12/2019

Albania, Antigua and Barbuda, Falkland Islands (Islas Malvinas), Guam, Equatorial Guinea, Macau, Macedonia, Monaco, Nicaragua, Northern Mariana Islands (Saipan), Panama, Seychelles, Spain (Regional), Tanzania

10/12/2019

Cambodia, Iraq, Kiribati, Namibia, Thailand

11/12/2019

Burkina Faso, Malaysia (Regional), Sri Lanka

12/12/2019

Kenya, Mexico, Nepal, Turkmenistan

13/12/2019

Malta, Saint Lucia

14/12/2019

15/12/2019

Guernsey and Alderney (Regional), Swaziland (eSwatini)

16/12/2019

Bahrain, Bangladesh, Kazakhstan, South Africa, Swaziland (eSwatini)

17/12/2019

Bahrain, Bhutan, Kazakhstan

18/12/2019

India (Regional), Niger, Qatar

19/12/2019

Anguilla, India (Regional)

20/12/2019

Macau, Reunion

21/12/2019

Sao Tome and Principe

22/12/2019

Macau, Zimbabwe

23/12/2019

Macau, Zimbabwe

24/12/2019

Andorra, Argentina, Austria, Brazil, Bulgaria, Czech Republic, Denmark, El Salvador, Estonia, Faroe Islands, Finland, Germany, Greenland (Kalaallit Nunaat), Guatemala, Hungary, Iceland, Indonesia, Latvia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Micronesia (FSM), Nicaragua, Norway, Philippines, Portugal, Puerto Rico, San Marino, Slovakia, South Sudan, Svalbard and Jan Mayen, Sweden, Venezuela, Aland (Ahvenanmaa)

25/12/2019

Albania, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bonaire, St Eustatius and Saba, Bosnia and Herzegovina (FBiH) (Regional), Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Benin, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo (DRC), Congo (Republic), Cook Islands, Costa Rica, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Cote d'lvoire, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Eritrea, Estonia, Falkland Islands (Islas Malvinas), Faroe Islands, Fiji, Finland, France, French Guinea (Guyane), French Polynesia, Gabon, Gambia, Germany, Ghana, Gibraltar, Greece, Greenland (Kalaallit Nunaat), Grenada, Guadeloupe, Guam, Guatemala, Guernsey and Alderney, Guinea, Equatorial Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City), Honduras, Hong Kong, Hungary, Iceland, India (Regional), Indonesia, Iraq, Ireland (Eire), Isle of Man, Italy, Jamaica, Jersey, Jordan, Kenya, Kiribati, Kosovo, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Marshall Islands, Martinique, Mauritius, Mayotte, Mexico, Micronesia (FSM), Moldova, Monaco, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands (Saipan), Norway, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Romania, Rwanda, Reunion, Saint Barthelemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre et Miquelon, Saint Vincent and Grenadines, Samoa, San Marino, Sao Tome and Principe, Seychelles, Sierra Leone, Singapore, Sint Marteen, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland (eSwatini), Sweden, Switzerland, Syria, Senegal, Tanzania, Thailand (Regional), Togo, Tokelau, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, UK (United Kingdom), USA (United States), Uganda, Ukraine, Uruguay, Vanuatu, Venezuela, US Virgin Islands, Wallis and Futuna, West Bank and Gaza, Zambia, Zimbabwe, Aland (Ahvenanmaa)

26/12/2019

Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bonaire, St Eustatius and Saba, Botswana, British Virgin Islands, Bulgaria, Canada (Regional), Cayman Islands, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominica, El Salvador, Estonia, Falkland Islands (Islas Malvinas), Faroe Islands, Fiji, Finland, France (Regional), Gambia, Germany, Ghana, Gibraltar, Greece, Greenland (Kalaallit Nunaat), Grenada, Guernsey and Alderney, Guyana, Holy See (Vatican City), Hong Kong, Hungary, Iceland, India (Regional), Ireland (Eire), Isle of Man, Italy, Jamaica, Jersey, Kenya, Kiribati, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macau, Malawi, Malta, Montserrat, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Niue, Norfolk Island, Norway, Pakistan, Papua New Guinea, Pitcairn Islands, Poland, Romania, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Samoa, San Marino, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, South Sudan, Spain (Regional), Sudan, Suriname, Svalbard and Jan Mayen, Swaziland (eSwatini), Sweden, Switzerland (Regional), Tanzania, Tokelau, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, UK (United Kingdom), Uganda, Vanuatu, US Virgin Islands, Zimbabwe, Aland (Ahvenanmaa)

27/12/2019

El Salvador, Falkland Islands (Islas Malvinas), Hungary, Ireland (Eire), Nicaragua, Niue, North Korea, Sudan

28/12/2019

El Salvador, Nicaragua

29/12/2019

El Salvador, Mongolia, Nicaragua

30/12/2019

Ecuador, El Salvador, Falkland Islands (Islas Malvinas), Japan, Nicaragua, Philippines, Ukraine

31/12/2019

Andorra, Argentina, Armenia, Azerbaijan, Bangladesh, Brazil, Brunei, Chile, Cuba, Denmark, East Timor, Ecuador, El Salvador, Estonia, Falkland Islands (Islas Malvinas), Faroe Islands, Finland, Germany, Greenland (Kalaallit Nunaat), Guatemala, Iceland, Japan, Kosovo, Latvia, Liechtenstein, Macau, Montserrat, Myanmar, Nepal, Nicaragua, Paraguay, Philippines, San Marino, Svalbard and Jan Mayen, Sweden, Switzerland (Regional), Thailand, Ukraine, Uzbekistan, Venezuela