Protests and Demonstrations
Lebanon Post has informed us that since Wednesday 13 November 2019, all Post Offices and mail distribution have been suspended due to demonstrations and road blockages in various cities across Lebanon. As a consequence, there are delays to the delivery of letters and parcels.
Israeli Post has notified us mail deliveries and collections (letter-post, parcels and EMS items) in the south and central regions of Israel have experienced interruptions due to security situations. As a result, some items due for delivery in these areas may be delayed. There is no indication on the duration of any delay at present, we'll update this page when more information become available.
Bush Fires in New South Wales
We've been advised that bushfires in New South Wales are affecting the collection and delivery of mail in the following postcode areas: 2424, 2427, 2428, 2429, 2430, 2443 and 2446. This will also impact on mail flows into and out of Australia, due to difficulties in transporting mail to and from the mentioned areas.
Air carrier disruption
Due to operational difficulties, the airline has temporary suspended the uplift of mail to Nicaragua but hope to resume soon. Mail and parcels will be held until resumption of services. As result, delivery delays can be expected. We'll provide an update when available from the airline
Public events and road blocks
A series of public events and road blocks has severely affected the transportation network in major parts of Hong Kong, limiting the movement of inbound and outbound mail. This disruption is expected to continue for a number of days
Extreme fire weather conditions
The fast moving Kincade fire in Sonoma County has resulted in the temporary closure of several United States Post Offices. Below is a list of impacted offices: â€¢ Healdsburg Post Office, 160 Foss Creek Cir, Healdsburg, CA 95448 â€¢ Windsor Post Office, 8800 Lakewood Dr., Windsor, CA 95492 â€¢ Santa Rosa Annex Post Office, 2850 McBride Ln, Santa Rosa, Ca 95403 â€¢ Guerneville Post Office, 14060 Mill St, Guerneville, CA 95446 Further postal areas are now affected: CA 90049 Brentwood LA CA 90272 Pacific Palisades CA 94515 Calistoga CA 95441 Geyserville
New version of IPS v2018 implemented
Poczta Polska (Poland Post) have informed us that, due to the implementation of the new version of their IPS, there will be no exchange of messages for both inbound and outbound mail from 7am 1 November to 10pm 3 November. Poczta Polska (Poland Post) will provide updates on any irregularities.
Delays to airmail traffic
We've been advised that Airmail traffic going through a local airport has been experiencing delays since October 2019. This is due to continuously increasing inbound volumes of mail causing serious congestion at the airport mail handling facility. As a result, mail and parcel items deliveries are likely to be delayed by 24 hours.
Social and Political unrest
Due to Social and Political unrest since Sunday 20 October, Correos Chile is experiencing delays in the processing and delivery of both inbound and outbound mail.
IT Service Disruption
Malaysian Post has informed us they have been experiencing IT service disruptions since Sunday 20 October 2019 because of an internal system shutdown. As result, the processing and delivery of inbound and outbound international mail will be delayed.
Protests and Demonstations
Lebanon Post has informed us that, since Thursday, 17th October 2019, there have been evening protests and demonstrations in various cities across Lebanon. Many roads are currently blocked due to the protests and demonstrations, until further notice there will be no processing operations, collections or deliveries. As a consequence, there will be delays to the delivery of letters and parcels.
Severe Weather and Bush Fires
Australia Post has informed us that due to severe weather and bushfires in New South Wales, collection and delivery of all mail products in postcode area 2469 is affected. Update (25/10): AusPost has updated they have regained access to the areas worst impacted by bushfire and will manage deliveries from now on. Some delays may still occur due to possible backlogs and properties destroyed by the bushfires.
Modernisation of inbound mail hub
"Norwegian Post has informed us that the modernisation of their International Mail Hub due is having a negative impact to the time to process tracked products through their facility. As a result, tracked items are taking an average of 6 days from posting to delivery in Norway."
Ascension Islands & St Helena
Runway repair work
Disruption to flights to the Ascension Islands and St Helena. We've been advised that air transportation to the Ascension Islands & St Helena is on hold with flight availability greatly reduced. Unfortunately, due to the location of these territories, there isn't a viable alternative route which would arrive any earlier. Update (4/10/19): Last week's flight departed as planned. The next flight is scheduled to close on 14 October 2019. The situation is likely to be ongoing until Airport/runway rebuilding work is complete.
Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.
Tracking information on our 'Tracked Only' items to Sweden has been experiencing difficulties since 2017, due to technical issues following a system update. Update (23/9/19): Delivery scanning of 'Tracked' has improved in recent months, however it still isn't where it's expected to be and we'd recommend customers use Tracked & Signed services to Sweden for more reliable tracking information.
Due to the high volume of mail going in to Brazil and going through the Customs process, it has been confirmed that there are delays to some of these items. Specifically, it's been reported that untracked items have taken up to 40 days for delivery.
Canada Post are experiencing delays to delivery services due to high volumes of incoming mail. Delivery aims for Royal Mail services for Canada are normally 5-7 working day, however, International Standard and International Tracked & Signed are severely delayed, taking 3-4 weeks to be delivered.
Very poor service has been observed for mail into South Africa. All the post arriving is experiencing longer delays by SAPO to collect and process the products. SAPO initially advised of capacity issues due to high import volumes of small packets, parcels, EMS and Registered mail. Volumes have been increasing steeply with a 400% increase recorded on Registered mail in the last 3 months. This has created bottlenecks at their processing locations and now there is strike action. Update (12/8/19): Poor service continues to be observed for all mail into South Africa. Mail arriving in South Africa is experiencing longer delays by the South African Post Office (SAPO) to collect and process the products. A significant part of the delay is time between arriving in the airport and being delivered to the recipient. While improvements have been made and delivery times reduced, increased mail volumes has created bottlenecks in processing. Letter Mail: Untracked is currently taking 29 days and Signed around 15 days to be delivered. Express Mail Service (EMS) and Parcels: also showing severe delays with an average of 15 days from posting to delivery.
It has been reported that it is not possible to send any mail and parcels to Venezuela as the route has been closed off due to the political instability in the country.
United Arab Emirates, Bahrain
It has been reported that, in accordance with the declaration issued by the United Arab Emirates and Bahrain cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.
Temporary change to delivery aims into Italy
We have become aware of processing delays on all inbound international traffic arriving in Italy. We have reviewed all elements of our own pipeline to ensure items posted to this country arrive as quickly as possible. However, we're aware that some issues, outside of our control, are extending some of our published delivery aims for Italy. To reflect the current transit times, we are temporarily extending our delivery aims to these countries as follows: Untracked products: 6-8 working days
CURRENTLY NO SERVICE. Due to the current situation in Yemen mail services have been suspended. Where possible, items currently in transit will be returned to sender. We are sorry that our suppliers are not accepting mail for Yemen at this time.
CURRENTLY NO SERVICE. Due to the civil unrest in Libya and the recent attack at the International Airport Tripoli (TIP), all mail items going to Libya will face disruptions for the foreseeable future. Postal distributers have asked that all mail items for Libya are not sent out into the postal system until further notice.
CURRENTLY NO SERVICE. 18/03/2016: Mail services to Crimea, Sevastapol, Donetsk and Luhansk Oblast are suspended until further notice.
CURRENTLY NO SERVICE. Due to the current exceptional circumstances in the Syrian Arab Republic, all mail deliveries have now been suspended.
CURRENTLY NO SERVICE.
Argentina, Haiti, Latvia, Marshall Islands, Mexico, Morocco
Belize, Bhutan, Monaco, Puerto Rico
Brazil, Germany (Regional)
Bosnia and Herzegovina (FBiH) (Regional), Myanmar
Lebanon, Turks and Caicos Islands
Bosnia and Herzegovina (FBiH) (Regional), Suriname
Mongolia, Norfolk Island, Oman
Albania, American Samoa, Chad, Congo (Republic), East Timor, Guam, Mauritania, Micronesia (FSM), Northern Mariana Islands (Saipan), Oman, Palau, Panama, Puerto Rico, USA (United States), US Virgin Islands
Albania, Liberia, Maldives, Palau, Vanuatu
Barbados, Philippines, Romania, UAE (United Arab Emirates), Yemen
Central African Republic, Chad, Costa Rica, India (Regional), Kazakhstan, Maldives, Portugal, Romania
Chad, Kazakhstan, Laos, New Zealand (Regional), Tonga, UAE (United Arab Emirates)
India (Regional), Nepal, Spain (Regional), UAE (United Arab Emirates)
India (Regional), Thailand
Bonaire, St Eustatius and Saba (Regional), Ecuador (Regional), Finland, Ghana, Marshall Islands, Spain, Aland (Ahvenamaa)
Albania, Andorra, Argentina, Austria, Chile, Colombia, East Timor, Falkland Islands (Islas Malvinas), Guam, Equatorial Guinea, Holy See (Vatican City), Italy, Liechtenstein, Macau, Macedonia, Malta, Nicaragua, Northern Mariana Islands (Saipan), Panama, Paraguay, Peru, Philippines, Portugal, San Marino, Seychelles, Spain, Switzerland (Regional), Uzbekistan
Albania, Antigua and Barbuda, Falkland Islands (Islas Malvinas), Guam, Equatorial Guinea, Macau, Macedonia, Monaco, Nicaragua, Northern Mariana Islands (Saipan), Panama, Seychelles, Spain (Regional), Tanzania
Cambodia, Iraq, Kiribati, Namibia, Thailand
Burkina Faso, Malaysia (Regional), Sri Lanka
Kenya, Mexico, Nepal, Turkmenistan
Malta, Saint Lucia
Guernsey and Alderney (Regional), Swaziland (eSwatini)
Bahrain, Bangladesh, Kazakhstan, South Africa, Swaziland (eSwatini)
Bahrain, Bhutan, Kazakhstan
India (Regional), Niger, Qatar
Anguilla, India (Regional)
Sao Tome and Principe
Andorra, Argentina, Austria, Brazil, Bulgaria, Czech Republic, Denmark, El Salvador, Estonia, Faroe Islands, Finland, Germany, Greenland (Kalaallit Nunaat), Guatemala, Hungary, Iceland, Indonesia, Latvia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Micronesia (FSM), Nicaragua, Norway, Philippines, Portugal, Puerto Rico, San Marino, Slovakia, South Sudan, Svalbard and Jan Mayen, Sweden, Venezuela, Aland (Ahvenanmaa)
Albania, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bonaire, St Eustatius and Saba, Bosnia and Herzegovina (FBiH) (Regional), Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Benin, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo (DRC), Congo (Republic), Cook Islands, Costa Rica, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Cote d'lvoire, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Eritrea, Estonia, Falkland Islands (Islas Malvinas), Faroe Islands, Fiji, Finland, France, French Guinea (Guyane), French Polynesia, Gabon, Gambia, Germany, Ghana, Gibraltar, Greece, Greenland (Kalaallit Nunaat), Grenada, Guadeloupe, Guam, Guatemala, Guernsey and Alderney, Guinea, Equatorial Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City), Honduras, Hong Kong, Hungary, Iceland, India (Regional), Indonesia, Iraq, Ireland (Eire), Isle of Man, Italy, Jamaica, Jersey, Jordan, Kenya, Kiribati, Kosovo, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Marshall Islands, Martinique, Mauritius, Mayotte, Mexico, Micronesia (FSM), Moldova, Monaco, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands (Saipan), Norway, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Romania, Rwanda, Reunion, Saint Barthelemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre et Miquelon, Saint Vincent and Grenadines, Samoa, San Marino, Sao Tome and Principe, Seychelles, Sierra Leone, Singapore, Sint Marteen, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland (eSwatini), Sweden, Switzerland, Syria, Senegal, Tanzania, Thailand (Regional), Togo, Tokelau, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, UK (United Kingdom), USA (United States), Uganda, Ukraine, Uruguay, Vanuatu, Venezuela, US Virgin Islands, Wallis and Futuna, West Bank and Gaza, Zambia, Zimbabwe, Aland (Ahvenanmaa)
Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bonaire, St Eustatius and Saba, Botswana, British Virgin Islands, Bulgaria, Canada (Regional), Cayman Islands, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominica, El Salvador, Estonia, Falkland Islands (Islas Malvinas), Faroe Islands, Fiji, Finland, France (Regional), Gambia, Germany, Ghana, Gibraltar, Greece, Greenland (Kalaallit Nunaat), Grenada, Guernsey and Alderney, Guyana, Holy See (Vatican City), Hong Kong, Hungary, Iceland, India (Regional), Ireland (Eire), Isle of Man, Italy, Jamaica, Jersey, Kenya, Kiribati, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macau, Malawi, Malta, Montserrat, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Niue, Norfolk Island, Norway, Pakistan, Papua New Guinea, Pitcairn Islands, Poland, Romania, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Samoa, San Marino, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, South Sudan, Spain (Regional), Sudan, Suriname, Svalbard and Jan Mayen, Swaziland (eSwatini), Sweden, Switzerland (Regional), Tanzania, Tokelau, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, UK (United Kingdom), Uganda, Vanuatu, US Virgin Islands, Zimbabwe, Aland (Ahvenanmaa)
El Salvador, Falkland Islands (Islas Malvinas), Hungary, Ireland (Eire), Nicaragua, Niue, North Korea, Sudan
El Salvador, Nicaragua
El Salvador, Mongolia, Nicaragua
Ecuador, El Salvador, Falkland Islands (Islas Malvinas), Japan, Nicaragua, Philippines, Ukraine
Andorra, Argentina, Armenia, Azerbaijan, Bangladesh, Brazil, Brunei, Chile, Cuba, Denmark, East Timor, Ecuador, El Salvador, Estonia, Falkland Islands (Islas Malvinas), Faroe Islands, Finland, Germany, Greenland (Kalaallit Nunaat), Guatemala, Iceland, Japan, Kosovo, Latvia, Liechtenstein, Macau, Montserrat, Myanmar, Nepal, Nicaragua, Paraguay, Philippines, San Marino, Svalbard and Jan Mayen, Sweden, Switzerland (Regional), Thailand, Ukraine, Uzbekistan, Venezuela