The Air Business website uses cookies to give you the best possible experience when using our site. You can click here to read our cookie policy. You may set your browser to reject cookies, otherwise we shall assume you're happy to continue.

Adam Sherman Group Managing Director

About Air Business

About Air Business

Established in 1986, Air Business is a market-leader in global mail, fulfilment, distribution and subscription management.

In 2011, we acquired a well-established global subscription management bureau, formerly known as Quadrant Subscription Services, with over 45 years’ experience in its field. We serve many of the UK’s leading businesses across a diverse range of sectors such as publishing, memberships, associations and e-commerce.

Our unique end-to-end service portfolio includes subscriber acquisition and marketing strategy, worldwide postal and courier distribution, digital and mail fulfilment solutions and warehouse and freight logistics, all with exceptional and seamless customer service at its heart.

We are a wholly-owned subsidiary of An Post, the Irish Post Office, one of the world’s leading postal services renowned for its quality of service and infrastructure. This gives us the best of both worlds; having the freedom to operate independently whilst also benefiting from the backing and support of a national post office.

As strategic partner of the Professional Publishers’ Association (PPA) since 2010, we are committed to being more than just a supplier. We are a visible and active supporter of the industries we serve.

Our Business in Numbers

4,000 3m 300m 700% £250m across a variety of sectors. with 10 million customer records on file. distributed successfully each year. under An Post ownership. each year in 22 currencies. trusted by publi c a tions happy subscribers items g ro wth p r ocessed 0 we never screen calls. c alls screened

Our Values

Our culture can be wrapped up in three words – integrity, accountability and accessibility. We’re totally honest and always try to do the right thing. If we do ever make a mistake (not often we’re glad to say), we face up, take responsibility and go all out to put it right. You’ll never find yourself chasing round to talk to us. Getting in touch is quick, easy and we’re there whenever you need us.

Values_Mobile

Our Team

With a wealth of experience spanning global distribution and subscription management, we have the knowledge and capabilities to support your business growth, wherever you are in the world.

We pride ourselves on our accessibility, so please do not hesitate to get in touch with any member of our team found below, appearing in alphabetical order of first name:

Adam Sherman

Adam Sherman

Group Managing Director

Adèle Nichols

Adèle Nichols

director of fulfilment and customer services

Andrew Parks

Andrew Parks

head of compliance and infrastructure, DPO

Brian McCormick

Brian McCormick

chairman

Dave Appleton

Dave Appleton

director of commercial services

Duncan Taylor

Duncan Taylor

group it director

John Osborn

John Osborn

technical director

Kevin Lamb

Kevin Lamb

head of client relations and insights

Laitan Etti

Laitan Etti

head of operations

Lenka Booker

Lenka Booker

customer experience director

Lisa Satterthwaite

Lisa Satterthwaite

head of hr

Loraine Hirst

Loraine Hirst

Head of Projects

Mark Everitt

Mark Everitt

Head of Strategic Accounts

Philip Holland

Philip Holland

Head of Key Accounts

Phil Ions

Phil Ions

group finance director

Rob Barham

Rob Barham

group sales & marketing director

Stuart Lacey

Stuart Lacey

managing director - subscriptions

Careers

Our sophisticated technology, systems and facilities are just one part of the Air Business story. Behind them are enthusiastic, passionate, hardworking people who really know how to look after customers.

Sound like you? Please send your CV to jobs@airbusiness.com explaining why. We’d love to hear from you.

Monika Borkowska Accounts Assistant

Partners

We actively support the industries we serve through long-term partnerships with leading organisations:

"As an ex-editor there's nothing worse than producing your magazine and then getting an email from our readers that they never got them. It is absolutely soul destroying. You think after all that work and they never get it? If mailing (the final part of the chain) is poorly handled, everything else is wasted."
Barry McIlheney CEO of the PPA

Our Certifications