Offering streamlined order to cash excellence for academic publishers
At AB Academic, we are the established experts in simplifying complex processes, making it easier for you to manage operations throughout your publishing ecosystem.
We provide bespoke end-to-end solutions to the world’s leading publishers across our journal subscriptions management, book order to cash processes, fulfilment, distribution and warehousing services.
Our systems are able to connect and integrate numerous platforms to provide a single customer view, and our experienced and highly-trained staff are on hand to guide you through every step of the process.
De-risking the order to cash process
Our bespoke solutions are designed to reduce risk throughout your order to cash process, from your journal subscriptions and books platform to your banking arrangements. As a wholly-owned subsidiary of An Post, the National Post Office of Ireland, we offer stability, security and a strong governance framework.
Enhancing platform capability
Our single platform solution seamlessly integrates essential customer data sources and critical systems to streamline the order to cash process. We are constantly improving and updating the platform’s capabilities to meet the changing needs of the market. With this future proofing in place we are perfectly poised to meet any publishing requirements.
Improving customer experience
Customer experience is at the forefront of our offering. Whether you are looking for improved business intelligence, customer self-service or something else altogether, we can provide solutions to meet your requirements.
In addition, our outsourced customer services are available to provide support at every stage of the order to cash process, from journal and book fulfilment through to distribution and warehousing.
Reducing fixed costs
As a cost-effective, outsourced solution, we turn your overheads into a variable transaction cost, based on volumes and usage. With a variety of pricing models to choose from, we offer complete flexibility for your go-to-market offerings, both now and in the future.
Banking direct to client accounts
All customer payments are made directly and instantly into your designated bank account, and processed in a PCI-DSS Level 1 environment, whether pre-authorised or real-time, including PayPal, cash, cheque, credit card and continuous authority payment.
Association of Learned and Professional Society Publishers (ALPSP)
We are a member of the Association of Learned and Professional Society Publishers (ALPSP) and are proud to be gold sponsors of the ALPSP Annual Conference and Awards 2022.