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Gen Z: Misunderstood or Simply More Demanding? Gen Z is often described as a generation of impulsive shoppers: see it on TikTok, want it, buy it. But that description misses something important. This matters because Gen Z is not a niche consumer group. The cohort is expected to account for almost 20% of global spending […]

Lenka Booker, our Event Logistics & Transformation Director, shares her views on best practice in Event Logistics as part of InPublishing’s recent Best Practice in Publishing series.

Claire Ruzicka, Head of Customer Experience at Air Business Subscriptions, shares her views on best practice in the world of Customer Service, as part of InPublishing’s recent Best Practice in Publishing series.

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